Digital logistics management systems and their impact on the optimization of class i supply service in military organizations: a systematic review

Abstract

Class I (provisions) military logistics sustainment is strategic for preserving the operational capability of deployed forces; however, manual processes and fragmented information may limit visibility, coordination, and responsiveness. This study synthesized recent evidence on capabilities and solutions applicable to modernizing logistics management in military organizations, while incorporating complementary evidence on digital transformation in civilian logistics. We conducted a structured documentary review following PRISMA 2020, including scientific literature searches and primary-source verification for 2021-2026. After bibliographic screening, the review retained seven verifiable sources. Findings highlight resilience, collaboration, interoperability, additive manufacturing, and reverse-logistics organization as relevant defense capabilities. As complementary evidence, a Peruvian light-logistics study showed that process automation can increase daily order-processing efficiency. Overall, the evidence suggests that digitalization can strengthen logistics efficiency and resilience when combined with standardized processes, reliable information, organizational coordination, and personnel training.